Best B2C Multivendor Marketplace Platform Software

The 1st step for a marketplace is to attract sellers who wish to sell their product online.

To start the online selling journey, the seller needs to register himself on the portal followed by uploading of his KYC documents.

Upon validation & approval from the admin, a seller can access the main dashboard and can start with the product uploading process to sell them online.

After getting enrolled, a seller can log in to his account and start uploading the product images at once or one by one on his dashboard. A seller can make the changes or modifications on the images of the product uploaded, using the xls editing tool even in bulk. The final picture will be sent to the admin for approval. If it gets approved, the image will be displayed online else you have to wait by that time it won’t be displayed online.

The next step is all the required pictures are edited, uploaded, and sent to admin by a seller for final approval.
The same will be shown on the admin’s panel for approval or rejection. If a product gets approval, it will be live and publish on the same site where buyers are searching for the same item. Now, in case if a seller wants to make some change again or add some details to it, he can do it while previewing it.

The storefront of the platform allows the buyer to search for his required products while the backend allows the admin & seller to process the orders.
The buyer thru the frontend will be able to place COD orders, apply coupon codes, register their account or guest checkout with their order, pay the order amount via 3rd party payment gateways and much more. It also has the facility to split an order placed by the buyer and notify the same to its respective sellers.

As an order is created by the buyer, an intimation of the same is shared with the seller, admin & the buyer.

The seller thru his panel can mark the pending order to confirm and then Ready to Ship once it is packed and ready for shipment. Post the product is dispatched, it is automatically marked as shipped and then delivered as it reaches the end-consumer.
The system auto-generates the packaging slip and invoice.

The system handles order tracking using the AWBN number provided by the logistics partner and sends multi-stage notifications to sellers, buyers, and admin. A seller needs to adheres to a delivery SLA set by the admin so that the buyer gets its products on time. System activates the product return policy's valid post-delivery.

Upon delivery, a buyer also gets notifications to rate a product & seller.

The system makes it easy for the buyers to return their ordered products in case they don’t like it. When a buyer wishes to return the product, the resultant will be either replacement or a return that leads to the monetary refund, the store credit, or the replacement of that item. In any of the cases of returns, the system in the process enables the reverse pickups and automatically manages the seller’s statement of account.

The system automatically manages the seller pay-out and the same is clearly visible to the seller while uploading the products and in their backend panel also.

With the transparent account statements, the marketplace deducts it’s commission from the order amount which is paid by the buyer and the remaining amount is paid back to the seller as his pay-out or earning.

The vendors can access their dedicated panel to do a bunch of tasks ranging from managing their profiles to uploading new product and from Managing their existing listings to processing of new orders.

Thru the backend panel, the vendors can view and manage their order, act upon order returns and most importantly see and manage their pay-outs and statements.