Are you an On-Demand Services Company with InHouse Team of Professionals
If you are a company who is managing a team of inHouse professionals servicing in various service industries like computer repairs, plumbing, house cleaning, website design and many more then we at Retaxis have the right solution for you which will help you manage your man power efficiently.
How we help you do this
It is like an online store where buyers comes and subscribes to your services offered
by a team of professionals part of your business.
Location Creation & Management
Any added location can be activated/deactivated for any service availability.
Team & Department Creation
System take cares of the hierarchy management & the reporting of every user in the team to his senior management.
Services Creations with Variable Pricing
Packages Creation with Locations & Service Groups
Different packages contain different bunch of services & pricing and are available only in specific locations as defined by the admin.
Once the user is thru with all the features of a service/package, he can move ahead with the ordering process of that service.
The service/package is added to his cart by the buyer where the final to be paid amount is visible to him.
To complete the buyer process, user can make the online payments using the 3rd party payment gateways. The completed order is pushed to the admin to processing & actions to be taken on it.
As an order is created by the buyer, it is automatically pushed to the admin for processing. Admin checks the ordered service/package, its location and other details. He can see the buyer’s information, payment status and other relevant information against that order before pushing it to his operation’s team/Service agent.
Request Creation and Allotment
Request Scheduling & Location Sharing
As the order is allocated to any service provider, the buyer details like his service location, time schedule and contact information are shared with that service agent for his further processing. In case the agent needs to reschedule the service time, he can ask the same from Admin. Admin can then speak with the buyer to reschedule the time and intimates the rescheduled time to the respective service agent.
Additional Services Billing
The service agent visiting the buyer’s place for a pre-ordered service can create an additional service billing if its required at that instance of time. The buyer can ask the service agent for an additional service job or while performing the job, the service agent can suggest the buyer for an additional service that needs to be taken care, in such a case the service agent can create an additional service billing request to the admin.
Statement of Accounts
Feedback & Reviews
Dashboards & Reporting’s
Admin dashboard contains the masters for all the modules as available on the website and he can manage everything for his panel itself. From the dashboard, admin can see the order’s list, buyer’s list, service agent’s & all other modules and their functionalities. Admin from his dashboard can also view the various MIS reports as embedded in the system.
The system is capable enough of having various affiliate integration and hence managing their commissions on every successful order placement and their statement of accounts. System also keeps a track of visitors coming on the website thru these affiliates.
Coupons & Promotions
Promotional activities & coupon codes can be managed by the admin panel. He can run promotional activities for new & existing users which can be time bound or condition specific.
Coupon codes can be created using the backend panel which would be made available to the buyers using which they can avail discounts on their purchases.
Google Map Api integrations
The system is integrated with the google maps api’s using which the service agent can easily search for the service/buyer location using his mobile app.
Call centre module for Order Bookings
The system also takes care of the user who wishes to book a service on call. Using the call centre module, a user can speak with the call centre executive and can successfully book a service request as per his requirement.
Staff member logins
Every user is provided with a panel with restricted access to the panel functionalities and roles. This access is defined by the admin for every user.