Start an On-Demand Services Marketplace with

Outsourced Teams getting Incentives on Conversions

Do you plan to start a Marketplace which generates leads and pass it to a team of external service providers with commissions earned on successful conversions of a lead to business.

Are you an On-Demand Services Company

which Outsources Leads to different agencies

If you are an On-Demand Services Company that outsources its leads to different providers that are part of your ecosystem for any services that you sell on your platform. Providers can come and register to create an account with approvals from admin prior to getting leads from the platform.

How we help you do this

It is like an online store where buyers comes and subscribes to your services offered
by a team of professionals part of your business.

locations

Location Creation & Management

The admin panel has an ease of creating new serviceable locations which can be managed later by the admin and his team. Admin can add/edit the added locations thru his panel at any instance of time. Locations can be added based on city, area & pin-codes.
Any added location can be activated/deactivated for any service availability.

Services Creations with Variable Pricing

Admin can create the list of services that he wishes to offer on his website along with their inclusions/exclusions and their pricing plans. Every listed service showcases its offerings and the prices as per the inclusion/exclusions as pre-decided by the admin.
services
provider

Provider Registrations & Activation

Any provider who wishes to sell his services on the website can register himself on the website. The registration undergoes an approval process by the admin. Admin goes thru the complete registration form and the submitted KYC documents. On his approval, the provider panel is activated and is made live.
Admin can approve/reject any provider registration.

Packages Creation with Locations & Service Groups

Admin can create packages with bunch of different services included in it. The packages are created on location basis and includes only the bunch of services available in that location.
Different packages contain different bunch of services & pricing and are available only in specific locations as defined by the admin.
packages
onsite

On Site Listings and Purchases

The services & packages created are visible on the live website which are available for buyer purchases. The buyer has to select his location to see the list of services and packages available for his location.
On selection of a service/package, buyer can make a purchase of that service by adding it to his cart and then completing the order by making online payments using the 3rd party payments gateways.

Buying process

The end-user coming on the website can search for any listed services/packages as per his pin-code location. Post entering his pin-code, the buyer can see the list of services/packages available in his location. He can view the description & select the service. On selection of the service & adding it to his cart, the user can proceed ahead with the checkout process.
buying process
order

Order Management & Splitting

As an order is placed by the end-user for any service/package, an intimation mail is sent to the admin for the new order. Admin thru his panel can see the location from which the order is placed and can also see the service providers listed in that location for that service.
In case a package is ordered by the user, the system splits all the services of that package in sub-orders so that these orders can be assigned to specific service providers.

Request Creation and Allotment

As and when an order is received against any service or package, admin creates a service request which is allocated to an empanelled service provider for the further processing. The service provider post allocation of the service request can see the complete order/service details, buyer details and the time schedule for his visit.
request
request

Request Scheduling & Location Sharing

As the order is allocated to any service provider, the buyer details like his service location, time schedule and contact information are shared with that service agent for his further processing. In case the agent needs to reschedule the service time, he can ask the same from Admin. Admin can then speak with the buyer to reschedule the time and intimates the rescheduled time to the respective service agent.

Request Fulfilment & SLA Implementations

On the schedule date and time, the service agent visits the buyer’s premises to complete the set of jobs as assigned to him. Since the buyer details are available with the service agent, he can speak with the buyer to confirm his availability. Hence, he can finish his job and mark the status of the order as completed in his mobile app.
The system also check for the SLA as agreed by the service agent & the admin. In case of a SLA breech, the system automatically calculates the penalty to be paid by the service agent to the admin.
request
tracking

Technician Tracking

Every technician in the system is provided with a mobile application on which they receive the service requests as allocated by the admin. The technician when out for a service can be tracked using the GPS enabled location services in his mobile app.

Additional Services Billing

The service agent visiting the buyer’s place for a pre-ordered service can create an additional service billing if its required at that instance of time. The buyer can ask the service agent for an additional service job or while performing the job, the service agent can suggest the buyer for an additional service that needs to be taken care, in such a case the service agent can create an additional service billing request to the admin.
services
accounts

Statement of Accounts

The system manages the statements of accounts against every order placed on the website. An account credit-debit summary is created against every placed order in the system.

Post Service Feedback & Reviews

The user can punch-in his reviews along with his feedback on the website against the service he booked. Post completion of the service he can mark his reviews for the service provided, about the staff and any other review/recommendation that the buyer wishes to share with the website.
reviews
dashboards

Dashboards & Reporting’s

Admin dashboard contains the masters for all the modules as available on the website and he can manage everything for his panel itself. From the dashboard, admin can see the order’s list, buyer’s list, service agent’s & all other modules and their functionalities. Admin from his dashboard can also view the various MIS reports as embedded in the system.

Affiliate Integrations

To increase the number of visitors on the website, admin can have many affiliate engagements who would be driving more business to the website.
The system is capable enough of having various affiliate integration and hence managing their commissions on every successful order placement and their statement of accounts. System also keeps a track of visitors coming on the website thru these affiliates.
integrations
coupons promtions

Coupons & Promotions

Promotional activities & coupon codes can be managed by the admin panel. He can run promotional activities for new & existing users which can be time bound or condition specific.
Coupon codes can be created using the backend panel which would be made available to the buyers using which they can avail discounts on their purchases.

Google Map Api integrations

The system is integrated with the google maps API’s using which the service agent can easily search for the service/buyer location using his mobile app.
google map
call centre

Call centre module for Order Bookings

The system also takes care of the user who wishes to book a service on call. Using the call centre module, a user can speak with the call centre executive and can successfully book a service request as per his requirement.

Staff member logins

Admin thru his panel can create sub-admin/staff member logins for his team members & subordinates.
Every user is provided with a panel with restricted access to the panel functionalities and roles. This access is defined by the admin for every user.
staff member
on demand

On-Demand Services Marketplace with Outsourced Teams powered by Retaxis

Retaxis is an On-Demand Services Marketplace Website Design Company who can help you setup your own marketplace with seamless exchange of information & operations with outsourced teams. Retaxis is a brand owned by CSTech with the primary motive of empowering e-commerce solutions that involves more than 2 people transacting on a platform. These are typical marketplaces which are homologous to big names like Lifeasy, Housejoy, & Taskbob in current scenario.

Get ready for your Online Success

Are you ready to start an Online Store for your business

Delhi NCR : 09971125511   Mumbai : 08506098883   Chennai : 08920729799   Cochin : 09717083410   Bangalore : 08510898883   Kolkatta : 08744098883   Hyderabad : 09540398883   Indore : 08750398883   Ahmedabad : 08750898883   Chandigarh : 06362911052